What is a Home Credit Loan?
To summarise it is a loan that comes to you, one of our friendly local agents carry out a home visit where we will conduct an affordability assessment to make sure our product fits your needs. We offer different payment terms and there are no hidden fees on any of our loans – the amount you pay back is the amount agreed upfront. The majority of our decisions are made by people and not computers and we believe it’s important for people to know who they are dealing with and have a point of contact should they have any questions or queries.
How do I pay?
You can pay by any of the following methods:
- One of our agents will call at your home to collect the repayments on a day and time that suits you.
- You can set up a repeat payment by debit card that comes out your bank account on the chosen day.
- You can phone into our office and make payments by debit card.
- You can log into our customer portal and make a payment.
How do I know my outstanding balance?
If you choose an agent to call at your home you will be provided with a payment card that the agent will mark up every time they collect your payments. If you pay by debit card or want to check your balance or payments at any time you can register and log onto our customer portal or call us on 0800 470 3205.
Are you a company I can trust?
We are fully authorised by the Financial Conduct Authority, are a member of the Consumer & Credit Trade Association and you can check out independent customer reviews here